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From Intent to Production: A Case Study of a Dutch Customer's Order for a Cotton Candy Production Line

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From Intent to Production: A Case Study of a Dutch Customer's Order for a Cotton Candy Production Line

From Intent to Production: A Case Study of a Dutch Customer's Order for a Cotton Candy Production Line

Amidst the growing trend of innovation and efficiency in the food processing industry, the increasing consumer preference for finished food products is driving a stronger demand for advanced production equipment. Next, we will take you through a dissection of our success storythe entire process of a Dutch client ordering a marshmallow production line. Together, let's explore how we can help clients achieve their business objectives through precise alignment of needs, customized professional solutions, and efficient delivery services.

一:Customer Information and Needs

The Netherlands is one of the most active participants in the European food consumption market. In November 2024, our website received an inquiry from a candy manufacturer specializing in high-quality marshmallow production lines with over a decade of experience in the food industry. Their candy products are exported to European and global markets. However, as times progress and consumer preferences evolve, traditional flavors and styles of marshmallows are no longer favored by the market. Market research indicates that innovative marshmallows with unique shapes are more popular among various age groups. This company aims to stand out in a highly competitive industry by creating a distinctive marshmallow brand identity, not only in the European market but also globally.

During our communication, their procurement manager highlighted the main challenges they face:

Low production efficiency: Traditional equipment is slow and cannot meet the growing demand for orders.

Unstable product quality: Variations in the texture, shape, and taste of marshmallows are affecting their brand reputation.

Difficulty in cleaning: The candy-making process in the factory requires the use of multiple pieces of equipment, but their current machinery is hard to clean, posing food safety risks.

High energy consumption: Traditional equipment consumes excessive energy, increasing operational costs.

candy making process:

Raw material→Mix→Whipped creamPouring Conveying PowderVibrating screenMarshmallow

Raw material .jpg
Raw material
Mix .jpg
Mix
Whipped cream,jpg
Whipped cream
Pouring .jpg
Pouring
Conveying .jpg
Conveying
Vibrating screen .jpg
Vibrating screen
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77.jpg
Marshmallow .jpg
Marshmallow

二:Customized Solution: Team Collaboration to Create a Tailored Plan

After thoroughly understanding the main concerns of the Dutch cotton candy production company, our professional technical team quickly and accurately developed a customized solution in collaboration with various departments, tailored to the client's needs. We provided detailed drawings with clear dimensions for their procurement manager. During the technical design process, we not only addressed their specific issues but also designed quickly interchangeable molds based on our research of local Dutch food trends. These innovative molds, featuring cartoon characters, animals, and figures, are sure to be well-received by the local market.

To address the client's pain points, we designed a comprehensive cotton candy production line solution with the following key improvements:

 Highly Efficient Automated Equipment: Introduced a fully automatic cotton candy forming machine, enabling end-to-end automation from raw material mixing to finished product packaging.

◉ High-Precision Sensors: Equipped with advanced sensors to ensure consistent weight, shape, and texture for each cotton candy piece.

 Intelligent Control System: Utilized PLC (Programmable Logic Controller) and touchscreen interfaces for easy operation and real-time production monitoring.

◉ Multi-Formula Switching: Supports the production of cotton candy with different flavors, along with additional multi-shape molds.


Replaceable mold1.jpg
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Replaceable mold 5 .jpg
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Replaceable mold 7 .jpg
Replaceable mold 8 .jpg

三:Installation and Debugging: Review Implementation Results to Ensure Proper Equipment Operation

Following the confirmation of our customized plan, our factory commenced precise production tailored to the client's requirements in December 2024. Upon completion of the equipment manufacturing, our seasoned engineering team conducted equipment debugging and tested the equipment's performance at our factory. Based on the actual test results, an installation plan was formulated and a PPT was created for the client. Our engineers pay meticulous attention to every detail in the installation plan, ensuring the equipment's levelness, verticality, and the tightness of connections between components are accurate to the millimeter. During the debugging phase, we strictly control the entire process from raw materials to the final product, in accordance with the client's specifications for the end product. This includes precise regulation of conveying speed, mixing time and intensity, as well as forming temperature and pressure, to guarantee that the production line yields marshmallow products that meet the client's quality standards.

Engineer debugging 1.jpg
Engineer debugging 2.jpg
Engineer debugging 3 .jpg
Engineer debugging 4.jpg

四:Project Delivery: Garnering Customer Acclaim

At the beginning of March 2025, the customer received our equipment. Thanks to the precise installation and debugging PPT prepared by our experienced engineers, the customer was able to perfectly assemble and debug the equipment on-site without the need for our engineers to be physically present. After the upgrade and transformation, the Dutch customer's cotton candy production line achieved significant improvements:

40% Increase in Production Efficiency: Daily output increased from 5 tons to 7 tons, meeting the demands of large-volume orders.

Enhanced Product Consistency: The texture and shape of the cotton candy became standardized, greatly improving customer satisfaction.

Compliance with Hygiene Standards: Multiple food safety certifications were obtained, enhancing brand credibility.

Reduced Operating Costs: Energy consumption decreased by 20%, saving tens of thousands of euros in electricity costs annually.

The Dutch customer expressed great satisfaction with this collaboration, stating, "The new cotton candy production line not only solved our production efficiency issues but also optimized product quality. The intelligence, cleanliness, and user-friendly operation of the equipment have continuously doubled our daily output."


Summary:

The success story of the Dutch marshmallow production line demonstrates that for food processing enterprises to effectively address issues such as production efficiency, product quality, and hygiene standards, the introduction of advanced equipment and technology is essential. In a fiercely competitive market, intelligent and automated production lines will become a key factor for enterprises to enhance their competitiveness.

 

If you are facing similar production challenges, please feel free to contact us. At OrangeMech, we will provide you with professional solutions to help your enterprise achieve efficient and sustainable development!

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